Privacy Policy

1. Introduction

This Privacy Policy explains how Pilates Social Club collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring compliance with Switzerland's data protection regulations.

2. Personal Information Collection

To book and manage classes, we may collect the following information:

Contact Information: Name, email address, phone number.
Billing Information: Payment details and purchase history.
Health Information: Any relevant medical information voluntarily provided by you to help us accommodate your needs.

3. Use of Personal Information

Your personal information will be used for:

Class Scheduling: To facilitate class bookings and cancellations.
Communication: To send booking confirmations, cancellations, or updates regarding your classes.
Marketing: Occasionally, we may send promotional offers or updates. You can opt-out of marketing communications at any time.
Health & Safety Compliance: To ensure we provide a safe and suitable environment for all clients.

4. Data Sharing and Security

Third Parties: We will not share your personal information with third parties except as necessary for processing payments or required by law.
Data Security: We employ industry-standard security measures to protect your data from unauthorized access or misuse. However, we cannot guarantee the absolute security of your data.

5. Data Retention

We will retain your data as long as needed for the purposes outlined in this policy or as required by Swiss law. You may request the deletion of your personal data at any time, subject to legal obligations.

6. Security Cameras & Privacy Notice

To ensure the safety and security of all members, instructors, and staff, our studio is equipped with security cameras in designated areas.

Purpose: The primary reason for these cameras is security, as our studio is located in an isolated building. Additionally, we may occasionally review footage at the beginning and end of classes to ensure equipment is in place, the space is properly set up, and no safety hazards are present.
Privacy & Storage: Your privacy is important to us. Footage is stored for a very short time and automatically deleted, unless required for security investigations.
Access: Only the studio owner and the security company have access to the recordings.

By using our facilities, booking a class, or purchasing a membership, you acknowledge and agree to this security policy.

6. Your Rights

Under Swiss data protection laws, you have the right to:

Access your personal data held by us.
Correct or update your data if inaccurate.
Request data deletion, within the limits of applicable law.
Object to the use of your data for direct marketing purposes.

If you wish to exercise any of these rights, please contact us.

7. Amendments to the Privacy Policy

Pilates Social Club reserves the right to modify this Privacy Policy at any time. Changes will be posted on our website. Continued use of our services following any updates indicates your acceptance of the revised policy.

For questions or concerns about our Terms & Conditions or Privacy Policy, please contact: info@pilatesocialclub.com