app-privacy | CH Pilates Social Club

Last updated: 16 September 2026

CH Pilates Social Club ("we") operates the Pilates Social Club mobile

app. This policy explains what the app does with your information.

WHO WE ARE

CH Pilates Social Club, Geneva, Switzerland.

WHAT WE COLLECT

The app uses your existing pilatesocialclub.ch member account. When you

- your name, email address and phone number, as held on your member

account;

- your class bookings and cancellations;

- your class packs and the credits remaining on them;

- payment records for packs you buy.

The app does not collect location data, contacts, photos, health data,

advertising identifiers, or analytics about how you use it. We do not

track you across other apps or websites.

HOW PAYMENTS WORK

Class packs are paid for by card or Apple Pay on Wix's own hosted

checkout. Your card details are handled by Wix Payments and its payment

processors. We never see or store your full card number.

WHERE YOUR DATA LIVES

Your account and bookings are held by Wix.com Ltd., which provides our

website, booking system and payment processing, and processes data on

our behalf. Wix's privacy policy: https://www.wix.com/about/privacy

On your phone, the app stores only a secure sign-in token, kept in the

device keychain, and your chosen studio filter. Deleting the app removes

both.

HOW LONG WE KEEP IT

We keep your member account until you delete it. Booking and payment

records are kept for as long as Swiss law requires us to keep business

records, normally ten years, even after an account is deleted.

DELETING YOUR ACCOUNT

You can delete your account from the Account tab in the app, or by

emailing info@pilatesocialclub.com. Deleting your account removes your

profile and sign-in and ends your access to any remaining pack credits.

As above, the studio's own booking and payment records are retained.

YOUR RIGHTS

Under Swiss and EU data protection law you can ask us for a copy of your

data, ask us to correct it, or ask us to delete it. Write to

info@pilatesocialclub.com and we will respond within 30 days.

CHILDREN

The app is not directed at children under 16.

CHANGES

If we change this policy we will update the date above and, where the

change is significant, tell members by email.